FREQUENTLY ASKED QUESTIONS
Answers to the questions we’re asked most often — about appointments, insurance and GESY, costs, our facilities and visiting. If you can’t find what you’re looking for, our team is happy to help on +357 23811111.
Where is Lito Private Hospital?
We’re at 8 Sotiras Avenue, 5312 Paralimni, in the Famagusta district of Cyprus, easily reached from Protaras, Ayia Napa, Deryneia and the surrounding area.
What are your opening hours?
Our reception and outpatient clinics are open Monday to Saturday, 08:00–20:00, and closed on Sundays. A doctor is on duty 24 hours a day for urgent needs.
Do I need an appointment?
We recommend booking so we can have the right specialist available. Call +357 23811111.
Can I choose my doctor?
Yes. You can request a specific specialist when you book, and we’ll do our best to accommodate your preference.
Do you work with GESY?
Yes — eligible GESY beneficiaries can access covered services under the terms of the scheme. Our Insurance Department can confirm what’s included.
Do you accept private and travel insurance?
Yes. We work with local and international insurers and can assist visitors with private or travel-insurance claims. Bring your policy details and we’ll help with verification and paperwork.
How much will my treatment cost?
Costs depend on the service and your cover. Ask our Insurance Department for a written estimate before any planned procedure.
What should I bring to my appointment?
Photo ID or passport, your insurance details, any referral letter, and previous test results or a list of your current medications.
What diagnostic services do you have on site?
A full Diagnostics Centre with spiral CT, ultrasound, mammography and radiology, a clinical laboratory, and a dedicated endoscopy unit — so most tests can be done in one visit.
How do I book a lab test?
For lab tests, please call 23828323 or email litoman@cytanet.com.cy.
Do I need an appointment for an X-ray?
No — you don’t need an appointment for an X-ray. Our department is open from 08:00 to 20:00.
How do I book a mammogram, CT scan or ultrasound?
For a mammogram, CT scan or ultrasound, please call 23730800 or email demokritos@cytanet.com.cy for an appointment.
Do you have a maternity unit?
Yes. We have a maternity ward with a delivery room and a neonate room, supporting mothers through pregnancy, childbirth and aftercare.
Do your staff speak English?
Yes — our team is multilingual and used to caring for both local and international patients.
How do I make a complaint or give feedback?
You can speak to any member of staff, call us on +357 23811111, email us on complaints@litohospital.org.cy or complete one of our Questionnaires below. We acknowledge all written complaints and we aim to response fully within 3 working days.
• Patient Questionnaire (PDF)• Maternity Questionnaire (PDF)
• Patient Satisfaction Questionnaire (PDF)
What should I do in an emergency?
We don’t have an A&E department, but a doctor is on duty 24 hours a day for urgent needs — call +357 23811111. For a life-threatening emergency, call 112.
