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Feedback & Complaints

Your feedback helps us improve. Whether something went well or you’d like to raise a concern, we want to hear from you — and every comment is treated with respect and in confidence.

How to share feedback or make a complaint:

Choose whichever way suits you best: Call us on +357 23811111, email us at complaints@litohospital.org.cy, or complete the short form below.

What happens next:

We acknowledge every written complaint within 5 working days and aim to give a full response within 30 working days. Your complaint will be investigated fairly and in confidence, and raising a concern will never affect the care you or your family receive. If a complaint is complex and needs longer, we’ll let you know and give you a revised timescale.


We handle your information in line with GDPR and our Privacy Policy. Please don’t include detailed medical information in this form — if your concern relates to clinical care, describe it briefly and we’ll contact you to discuss it securely.


    Before you start: please don’t include detailed medical or sensitive health information here. Describe your concern briefly and we’ll contact you to discuss it securely.

    Your name (required)

    Your email (required)

    Your phone (optional)

    Are you the patient? (required)

    If not the patient, your relationship to them (optional)

    Department or area concerned (optional)

    Date of visit (optional)

    Is this feedback or a complaint? (optional)

    Your message (required)

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    Lito Private Hospital — a private hospital in Paralimni, caring for the Famagusta community since 1990. A doctor on duty 24 hours a day. Call +357 23811111.

    Copyright by Lito Private Hospital. All rights reserved.